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5 days ago
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A myALZteam Member

Thanks I got fixed

5 days ago
myALZteam

Updating a location on myALZteam can sometimes be a little tricky, but here are the steps to get it sorted out:

1. Log into the myALZteam profile
2. Select the two lines (menu icon) at the top left of the page
3. Choose "Account Settings"
4. Find the location section and select "Change"
5. Start typing Hays, KS and wait Show Full Answer

Updating a location on myALZteam can sometimes be a little tricky, but here are the steps to get it sorted out:

1. Log into the myALZteam profile
2. Select the two lines (menu icon) at the top left of the page
3. Choose "Account Settings"
4. Find the location section and select "Change"
5. Start typing Hays, KS and wait for the city options to populate before selecting — this step is important!
6. Enter the account password and click "Update Location" to save

The key tip is to wait for the city suggestions to appear in the dropdown before clicking, rather than typing the full name and pressing enter right away. That's often what causes it not to save correctly.

If it's still not working after trying these steps, reaching out to the myALZteam support team directly would be the best next move — they're very helpful!

5 days ago

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