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Real members of myALZteam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.
November 14, 2025
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A myALZteam Member

@A myALZteam Member: There’s a point in the progression where the technology just becomes too difficult to handle.

I recently cancelled the service on my husband’s phone, because he couldn’t remember how to call anyone any more; he couldn’t keep the phone charged; then he lost the charger; and of course it was a constant hunt for the phone itself. I didn’t take the phone from him, though. After a while he stopped carrying it around. Now he has a very “dead” phone just sitting on his nightstand. But it’s his.

November 17, 2025
A myALZteam Member

My husband got to the point he could not and would not use his because he confused and agitated him
He kept it but only played solitaire on it and then only by hitting all the cards till they moved. He wasnt following the game. If she likes carrying it, it probably doesn't matter if it works. I would get her some type of trackerk or emergency alert bracelet. The tile or apple.trackers are good and they dont even have to know they are wearing them.

November 15, 2025
A myALZteam Member

Thank you. I don’t know why she doesn’t use it. I was thinking of having it disconnected. She looks at mine sometimes but doesn’t try to use it.

November 16, 2025
myALZteam

Has your daughter stopped using her phone because it's too confusing, or has she lost interest entirely?

Several myALZteam members have found specialized phones helpful when standard phones become difficult to use. There are phones designed specifically for people with memory loss that can make staying connected easier.

Show Full Answer

Has your daughter stopped using her phone because it's too confusing, or has she lost interest entirely?

Several myALZteam members have found specialized phones helpful when standard phones become difficult to use. There are phones designed specifically for people with memory loss that can make staying connected easier.

Some options to consider:

- Phones with large, raised buttons (like Jitterbug) for easier dialing
- Picture phones where you touch a photo to call that person
- Simple interface phones (like Raz Memory Cell Phone) with just photos of contacts on the screen
- Phones with voice activation so calls can be made by speaking
- Devices with GPS tracking so you can locate her if needed

A myALZteam member shared: "I am looking at the Raz Memory cell phone because he can no longer read the numbers or text. The Raz offers dial by picture."

If your daughter isn't using her current phone because it's too complicated, switching to a simpler device might help her stay connected. However, if she's no longer interested in phone use at all, you might consider whether keeping a simple phone with tracking features would still be beneficial for safety purposes - even if she doesn't actively use it.

Before canceling, think about whether having a way to reach her or track her location would provide peace of mind.

November 14, 2025

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